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PetersJV's avatar
PetersJV
New Contributor
7 years ago

Sound has been cutting out all day on MSNBC channel 1023

Picture is unaffected. Have gone through resetting everything, reseating cables Issue happens whether connected to TV coax antenna  input or via HDMI. Sound cuts out anywhere from a second to 4 or 5 seconds. Can happen multiple times a minute.

  • jtozer's avatar
    jtozer
    New Contributor
    7 years ago

    Same problem here in San Diego - 1039 MSNBC - every few minutes sound drops for a few seconds

    • jtozer's avatar
      jtozer
      New Contributor
      7 years ago

      Cox support says it's not a Cox problem it's a MSNBC problem

  • JonathanJ's avatar
    JonathanJ
    Former Moderator
    7 years ago
    I apologize for the misinformation… We're aware of the issue and working towards a resolution no ETA things for your patience.

    Cox moderator