Sound goes in and out
For as much as we are charged it is frustrating that sound goes out when recording a program, doesn’t matter the room or tv being used. How can this be avoided…
Forum Discussion
Hi RL12,
I'm sorry you are having trouble with the audio going in and out. Most often audio cutting out is caused by a weak signal or some type of interference. For wired boxes please make sure the coax cable that leads to the cable boxes is tight and secure on both ends. especially on the main larger box. If these are wireless boxes. then the signal is coming through the wifi modem please check the coax cable in that area also. If you continue to have an issue please contact us privately so we can scan the equipment in your home. Our email address is cox.help@cox.com Please be sure to include your name, full street address, and a link to your forum post.
Greg
