Sound and picture problems
Sound cuts out for a couple seconds, picture gets pixel blotches. Problem is now on both of my TV's. It's so bad that I can't watch the program. I reset the box every 3 - 4 days, that helps for an ho...
Forum Discussion
Hi@Bossman456
I know how frustrating it is to have issues while trying to watch your favorite shows. We appreciate your 16+ years of loyalty to us. Are there any splitters or amplifiers that are connected to the coaxial that is screwed into the back of your Cable box? If so can you please bypass any splitters/amplifiers and plug it directly into the wall from the cable box?
Ben S.
Cox Support Forums Moderator
I know how frustrating it is to have issues while trying to watch your favorite shows. We appreciate your 16+ years of loyalty to us. Are there any splitters or amplifiers that are connected to the coaxial that is screwed into the back of your Cable box? If so can you please bypass any splitters/amplifiers and plug it directly into the wall from the cable box?
Ben S.
Cox Support Forums Moderator
There are no amps or splitters, just poor service that I'm being overcharged for. A technician was here 2 months ago and replaced every connection from the box at the the street to the back of the cable cox. Waste of time.
Assuming you have coaxial, if you have 2 TV sets (2 cable-boxes), you have at least (1) 2-way splitter.
The splitter is on the main line outside the house, separate line run from it to each TV. It was also replaced.
