Server unavailable issues
When trying to schedule a recording on the DVR using Cox connect, I get the message which in part reads "server unavailable" and asks that I try again later. In an attempt to reduce my cable bill f...
Forum Discussion
Hi Rmont4, I'm glad you mentioned your recent downgrade, as it's possible the change may have unsynchronized the DVR and the app. Unplug the power from your DVR for two minutes, and then plug it back in and let it go through its reset cycle. Once the reset is complete, try to set another recording using the Cox Connect App. If you still get the server unavailable error, force-close the app, delete the app from your device, reboot your device, and then reinstall the app. Please let us know if you are able to then program a recording. -Becky, Cox Support Forums Moderator
