Forum Discussion

Bobbbbbb's avatar
Bobbbbbb
New Contributor
7 years ago

Selecting under 1000 channel jumps to corresponding 1xxx channel and displays error

Not long ago, the channels under 1000 were switched to HD which is fine. The problem is when I tune to channels under 1000 (e.g. ch 9), sometimes it jumps to the 1xxx channel (e.g. ch 1009) and the...
Bruce's avatar
Bruce
Honored Contributor III
7 years ago

Do you have an Auto-Tune to HD feature on your box?  If so, try disabling it.

I'm sorry I didn't think of that before.  I have the feature on my Rovi but it's never worked.  If I press 9 on my remote, it goes to channel 9, which is CBS in standard definition.  If I want CBS HD, I have to press 1009.  It'd be nice if it worked.

  • Bobbbbbb's avatar
    Bobbbbbb
    New Contributor
    7 years ago

    There is no auto-tune, channels are programmed remotely by Cox depending on the subscriptions.

    • Bruce's avatar
      Bruce
      Honored Contributor III
      7 years ago

      I didn't mean Auto-Tune as in auto-scan.  Auto-Tune to HD is a set-top box feature.  Before remapping...when all HD channels were 1000+...you'd press 9 on your remote (CBS SD) and the set-top box would automatically redirect to 1009 (CBS HD).

      I found the instructions to enable/disable and the following UI have the feature:  Advanced TV, Contour, Contour 2.

      It's nice you don't have any SD channels!

      www.cox.com/.../using-auto-tune-to-hd.html