Forum Discussion
john2222...I had a closer look and this configuration and it is all messed up. On my Media Rm TV/DVR, I CAN watch all the shows that appear associated with 3...all/family/media. When I go to the Family Rm TV/DVR, I also can watch all the shows associated the the 3 item. Now, I DO NOT see the same shows listed on both DVR's...just whatever is actually on the DVR. You can see the % and no of shows that are different. Scheduled shows, however, do appear on both, and are also associated with the 3 headings. FALSE, because that may not be where they are actually recorded.
So, at least for me, the col indicators have no meaning other than a false category to fool you. I was hoping at least that it would have been of some use. Maybe you can make better sense.
Cox told me that if I have 2 separate incoming lines, I could have something similar. BUT, I had one line before, and 2 DVR that independently recorded. I've stated before, the bad thing about the 2 Contour DVR is that it acts like a single host and multiple client system....every one sees what is scheduled, and recorded, but you cannot get to play the other box.. Cox can do better...obviously they had a meeting about this because we have it for over a week, and pushed it out.
What market are you in? NO one else seems to have this issue. I'm guessing that the client/host systems don't even see this new item.
- John22226 years agoContributor II
Los Angeles area. I have a series recording defined for "Great Performances" which comes on PBS, and have new, recent, and older performances recorded there.
Bottom line summary: Unless I choose the "All Devices" I don't see the series recording(s) listed. So obviously I can't watch anything in that series. I think I have about 6 performances saved.
- ekhawaii6 years agoContributor
john2222...I'm in Orange Co with a 2 Contour DVR (2max record) sitting in 2 rooms attached to 2 TVs. The old 2 DVR setup was just that...2 independent systems, one Cox Coaxial line. I have a box in my closet that Cox come into, then there must be splinters that send separate cables to each room. I have the DVR connected to room coaxial. Also, my Media room has another splinter that I have my Internet Modem. I get about 240Mbps Cox speedtool from this and WiFi.
I too used Series, however I did not have old shows, only tried to create new ones but ran into another problem with series.....you cannot tell the series that you want to record at a specific time on that channel. If you Great Performance, say New is conflicting with 2 other records or viewing, and if there is a repeat showing, the Old DVR system allow you pick a specific time for that to record. Of course, you can always go to the guide, look for the repeated show, and record as "new and repeat." But now, you end up getting "All the repeats that you must now Cancel from the "Scheduled"...but this is another issue that I've posted.
I'm still mad about the recordings onto which machine. If you define recorded shows using either DVR, there is no way to predict which machine the recording is actually on, I see the "recordedON" under Scheduled and it point to either room. However, when actually recorded, I can toggle the filter and sometimes Watch the show that is supposed to be on the other DVR.
I also see that when a show is being recorded, Both DVR's red record light is on, however, only one DVR actually has the recording. This system does not work like a host/multiple Client setup. You Cannot (I believe) actually view the physical contents from the other DVR.
I ramble on, but john2222, try testing this record option. Do records from different DVR and see if they appear on the specific unit. The Schedule will show contents from both, but record on only one, that you cannot choose.
I can watch, by toggle the RecordedOn shows identified on both rooms, BUT when I go to the other DVR, I do not see the same shows. I think the RecordedOn indicator is False Info...whew!
- Becky6 years agoModeratorHi John2222 and Ekhawaii, I'm sorry the new sort option has caused so much confusion. We've reached out to our video product managers to get more information about the "Recorded On" feature. We'll update you as soon as possible. -Becky, Cox Support Forums Moderator
- John22226 years agoContributor II
My original comment / complaint was NOT that I can't determine which DVR a program is recorded on. My comment was that unless you set the DVR to "ALL DEVICES" you can NOT even see the "Great Performances" programs listed, so obviously can't watch any of them.
I just re-verified that the Great Performances (The Sound of Music) which was broadcast last night, does NOT show up on either DVR unless the option "ALL DEVICES" is selected.
(It's not a confusion factor. It's a software bug in Contour 2.)
- ekhawaii6 years agoContributor
Yes john2222, there is definitely a Contour2 RecordedOn bug! At least you can watch if you set to "All". For me, shows appear under either Family or Media and All. I find I can watch on my Media rm TV, shows that may appear under the 3...however, the other DVR does not show the same listing. It's like the 3 items are just filters for storage, but not an indicator of physically where files are stored.
Again, my big issue is Where the files are physically stored and can I not control where they go. There needs to be a way to make each DVR invisible from each other like the old system...if you so choose. This was available on Contour1. https://www.cox.com/residential/support/changing-the-visibility-of-a-dvr.html See item 6
When you get a chance, try recording different shows from both DVR. The Schedule will park each show under one or the other RecordedOn col. Wait till after record and see how they are identified under Recorded and look on each separate DVR and watch.
I'm trying to get some interest in this thread by posting, however, no one else seems to care or actually see a problem. except for a multiple DVR house, like us. Cox was going to peek at issue.
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