Same service! Another rate hike? Really?
Ok hear is the problem i am having. First my bill is now $235 bucks, without gigablast which i really not sure i want. If it is is anything like what i have now, it is probably not worth it. I am sup...
Forum Discussion
Hi Monster2018,
Thanks for reaching out to us through Cox Forums. In reviewing the modem stats and your speed test if you're capping out around 95 Mbps on a wired connection, it could be a possibility that your computer only has a 10/100 NIC. Another possibility is the Ethernet cable. For speeds above 100 Mbps, CAT5E (Gig-E 1000BaseT) is recommended.
Billing and account issues require the sharing of sensitive information to resolve which isn’t suited for a public forum. Please email us at cox.help@cox.com with this post, your full name, and complete address.
Maria L.
Cox Support Forum Moderator
Thanks for reaching out to us through Cox Forums. In reviewing the modem stats and your speed test if you're capping out around 95 Mbps on a wired connection, it could be a possibility that your computer only has a 10/100 NIC. Another possibility is the Ethernet cable. For speeds above 100 Mbps, CAT5E (Gig-E 1000BaseT) is recommended.
Billing and account issues require the sharing of sensitive information to resolve which isn’t suited for a public forum. Please email us at cox.help@cox.com with this post, your full name, and complete address.
Maria L.
Cox Support Forum Moderator
