Response time of Contour 2 box?
I'm curious what the normal response time to pushing buttons on the remote. For example, when viewing the guide and you press page down, how long should it take to populate the next page?
Backgrou...
Forum Discussion
Now this is very interesting. I just went to my Contour 2 and my guide is stuck like yours. For a full minute before, I was able to go up/down and the response was great. Then the next second, I got a notice on the TV that Cox is having problem so, the box started to reboot. Now it is still stuck, even when I did a hard power cord reset.
I noticed that this happened last week and after 2 days, everything recovered. Here is the other strange thing....I have 2 DVR's and my 2nd Contour 2 DVR box has NO Problem. Could it be the BOX? I changed the batteries last week when I had the problem the first time. I see other post on this forum, about channels stuck....no baseball for some! I also remember checking my ABOUT for my DVR, was v104.1.0 last week
- @Ekhawaii, If this issue is happening with only one box, then it is probably the box. I recommend swapping the box at the nearest Cox retail store. If you still have issues with the service after swapping the box, I would then recommend having a tech come out and take a look. Allan, -Cox Support Forums Moderator.
It could also be the connections to this box. There could be a weak link in one of the cable connections. You could swap the boxes and see if the problem moves with the box or stays with the location. You could also re-seat all the connections to the box with the problem.
