Forum Discussion

becca's avatar
New Contributor
5 years ago


trying to get remote to work  it has new batteries.  it will turn off tv and that is the only thing it will do,

3 Replies

  • I have the same problem. New batteries but the remote only gets it to turn on and off. Doesn’t change channels or volume.  You think they’ll charge me to replace this one? 

    • Bruce's avatar
      Honored Contributor III

      Try initializing the remote again.  Cox won't charge you for a defective remote.

    • KevinM2's avatar
      Former Moderator
      @FatAlbertToo, have you tried reprogramming the remote? Here is a list of instructions:

      -Kevin M. Cox Support Forum Moderator