Forum Discussion

becca's avatar
becca
New Contributor
5 years ago

remote

trying to get remote to work  it has new batteries.  it will turn off tv and that is the only thing it will do,
FatAlbertToo's avatar
FatAlbertToo
New Contributor
5 years ago

I have the same problem. New batteries but the remote only gets it to turn on and off. Doesn’t change channels or volume.  You think they’ll charge me to replace this one? 

  • Bruce's avatar
    Bruce
    Honored Contributor III
    5 years ago

    Try initializing the remote again.  Cox won't charge you for a defective remote.

  • KevinM2's avatar
    KevinM2
    Former Moderator
    5 years ago
    @FatAlbertToo, have you tried reprogramming the remote? Here is a list of instructions:

    www.urcsupport.com/.../

    -Kevin M. Cox Support Forum Moderator