Forum Discussion

IrishCowboy's avatar
New Contributor
6 years ago

Recorded programs pause and jump when replayed

All recorded shows on my dvr all of a sudden now pause and jump sporadically.  Additionally, if I rewind or pause live TV, it does the same thing...pauses, jumps, garbled audio, etc.  Please help with a solution. I don''t want to trade in my Contour DVR because I would lose all my recorded shows.

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  • Have you already tried rebooting your cable box by briefly unplugging/re-plugging the power from it?

    Cox Support Forum Moderator
  • JS3's avatar
    New Contributor

    My reboot did not work. Problem seems to occur on cbs at certain times but not others.

    • diamanti1's avatar
      New Contributor

      We have been having same issues. I hope there is a fix?

      • LisaH's avatar
        Hi Diamanti1. To get assistance with your DVR issues, please contact us via email at and include your complete address and name on the account. Thanks, Lisa - Cox Support Forums Moderator