Forum Discussion

Desert_Rat's avatar
Desert_Rat
New Contributor III
3 years ago

Tuning Adapter Reboot Issue New Tuning Adapter UPDATE

It's just about a month since Cox updated my Tuning Adapters with the new dual frequency adapters.  In the last 30 or so days, it has rebooted twice, for a very short period of time and did not trigg...
Desert_Rat's avatar
Desert_Rat
New Contributor III
3 years ago

Youneed to get one  ofthe newer split frequency TA's that work very well.  I have had mine for several months and it has rebooted twice in that time.  Good luck in communicating with a rep on the phone as they either do not know about these new boxes or are not supposed to talk about them until they are ready for a full roll out.

Dougc's avatar
Dougc
New Contributor
3 years ago

who did you contact to get the new adapter? I just got my 3rd TA and problem persists. Support has no knowledge of a split freq TA, or any new TA.