Forum Discussion

stubby_james's avatar
stubby_james
New Contributor
5 years ago

Multiple Problems with DVR Recordings

I have several ongoing problems with DVR Recordings. These problems have been going since I started my service in January. These problems include.: recording stops/freezes and eventually either e...
JaneYahoo's avatar
JaneYahoo
New Contributor
5 years ago

I don’t have any answers but I am having the same annoying problems and am close to cancelling. 

  • KevinM2's avatar
    KevinM2
    Former Moderator
    5 years ago
    @JaneYahoo, we're sorry to learn that you're experiencing similar issues, and we want to help get this resolved for you. For further assistance, can you please include a link to this forum thread and reach out to us on Twitter at @CoxHelp, visit us on Facebook, or at cox.help@cox.com? Please also ensure all splitters, fitters, and amplifiers inside the home are in working condition, and that there are no loose or damaged connections between the wall and the equipment. -Kevin M. Cox Support Forum Moderator
    • JaneYahoo's avatar
      JaneYahoo
      New Contributor
      5 years ago

      Hi Kevin, i am apparently part of this ticket UNO000031703522 no time frame has been given to rectify this problem. In the meantime I am paying for a DVR that I don’t have full use of.