FREEZING CONTOUR CLOUD
Cloud dvr freezes, wont play back, skips. What the heck people! Seems this is a common problem. We are paying hard earned money for this service. WHAT IS THE FIX?
Forum Discussion
This is a common issue. Have replaced the little control box several times. Works for awhile then the problem returns. What's funny, if you play the recordings back on the contour app through the phone computer or tablet there is no problem. So this leads me to think it has to do with their cable box hardware.
Hello. I can certainly understand your concern with dvr issues. Please feel free to send an email with your full name, address, and a brief description of this concern to cox.help@cox.com
