Forum Discussion
We have a landline phone (bundling purpose) that has not worked for several days. Tech said our old Cox modem needed to be replaced so we did. Hooked everything up yesterday, changing Wi-Fi password everywhere. All services worked great for around 8-9 hours, except phone and it’s still out. The contour tvs froze, went to black screen, sometimes picture no sound, sound frozen picture, or frozen picture and no sound. Have rebooted numerous times, called cox and they have trouble shooted one of the contour boxes. Cox is showing good signal going through. If you figure anything out, I’d love to hear it!
Do you get a dial tone if you connect a phone directly to the modem(Telephone port 1)?
Also, you might want to create a new thread in the Phone forum since this issue is unrelated to OP.
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