Pixelation on MSNBC (1039)

Hi there, if you're experiencing pixelation we ask that you check the cable connections on the back of your receiver and at the wall cable outlet to ensure they're finger tight. Next check the stability of the connection from the receiver to your television (it shouldn't be loose). If all that checks out and you're still experiencing tiling we'll need to schedule a service appointment. Let us know how we need to proceed. -Thanks, Carol