Forum Discussion

jtozer's avatar
New Contributor
6 years ago

Pixelation on MSNBC (1039)

Pixelation on MSNBC (1039 here in San Diego) is terrible this morning. Is anyone else experiencing this?

2 Replies

  • CarolLM's avatar
    Former Moderator
    Hi there, if you're experiencing pixelation we ask that you check the cable connections on the back of your receiver and at the wall cable outlet to ensure they're finger tight. Next check the stability of the connection from the receiver to your television (it shouldn't be loose). If all that checks out and you're still experiencing tiling we'll need to schedule a service appointment. Let us know how we need to proceed. -Thanks, Carol
    • jtozer's avatar
      New Contributor

      Hi Carol - thanks for the suggestions - I'll check all of the connections