Forum Discussion

kirspy's avatar
kirspy
New Contributor
6 years ago

Picture in Picture?

Come on. You're charging 10x the competition and I have to constantly come in here for you to tell me to unplug my box for 30 seconds. Fix your *** product.

Look at that. It reset 5 minutes into my picture in picture **. I get to start over with the top right of the screen two minutes ahead. Thanks, Cox.

  • KevinM2's avatar
    KevinM2
    Former Moderator
    6 years ago
    Hi Kirspy, we are deeply sorry to learn about this unpleasant experience, and we'd like to investigate and correct this issue for you. To get started, can you please email us at cox.help@cox.com? We can also be reached on Twitter and Facebook as well. -Kevin M. Cox Support Forum Moderator