Forum Discussion

Mikebohrofen's avatar
Mikebohrofen
Visitor
5 hours ago

Picture Freeze, audio skips, fast forward freeze, constantly every program.

I have been with Cox since they first came to OKC. I have had their technician out and could not fix the problem. From my research I think the comments about COX is unwilling to fix their problems of heavy traffic, outdated and substandard equipment, software problems seems to be a problem that will not be fixed soon. This service is horrible, so good bye Cox, Hello OEC Fiber with far better prices and far better service. 

  • JulianN's avatar
    JulianN
    Moderator
    5 hours ago

    Hello, I am very sorry you’ve not had the best experience with Cox. I understand how important communication and reliable service is. We value your business, and do not want to see you go. Please email us your “full” name, “complete” address, and a copy of your post to Cox.Help@cox.com for further assistance. Thank you!