Forum Discussion

SVC_Alumnus's avatar
New Contributor
5 years ago

Pause Feature: January, 2020 Contour Ultimate Package

I am a brand new customer and when I try to "Pause" a live TV Program, it only pauses for a couple of seconds and starts playing again.  This is very annoying.  Verizon FIOS (my previous provider) is engineered much better.

1 Reply

  • JonathanJ's avatar
    Former Moderator
    @SVC Alumnus

    Are you having this issue on all channels and all boxes if more than one?

    Jonathan J
    Cox Moderator