Forum Discussion

OwlCreek's avatar
OwlCreek
New Contributor II
7 years ago

Online TV Listing Glitch

Every few weeks (like NOW) when I try to record a program while viewing the listings online, I'm told that I don't have any Cox services.  Since I'm now paying you in the range of $240 every month, that's pretty annoying.  I logout and login in again but that doesn't help.  This isn't a show stopper or anything but I like the convenience of being able to set programs to record from my laptop while I'm looking over the evening's programming.  Please fix it.

  • StephanieA's avatar
    StephanieA
    Former Moderator
    OwlCreek,

    I will need to review your account and the login to find a resolution. Please email us at cox.help@cox.com with the account details and a link to this post.

    StephanieA
    Cox Forum Support Moderator