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Sdtex's avatar
Sdtex
New Contributor
4 years ago

On Demand has only a black screen

My Cox On Demand has only a black screen, but audio works great. It's like On Demand radio. What can be wrong?

1 Reply

  • Sdtex,

    Is this happening on all HD boxes that access On Demand in your home, and all titles? Also, if the playback issue is happening with a On Demand show or title, please share the path you take to view the On Demand program, and we can investigate this for you.

    Dustin
    Cox Forum Support Moderator