Forum Discussion

skoes's avatar
skoes
New Contributor
5 years ago

NO tv cox phones are down

No tv, highly pixelated picture on all screens and cox phones are down.
Desertman's avatar
Desertman
New Contributor
5 years ago

Same issue in Central Phoenix, though looks like distortion with black bands but no real pixelation. I noticed the upstream channels on my CM are in the 50dbmv range instead of normal mid-40's.

  • LisaH's avatar
    LisaH
    Moderator
    5 years ago
    @desertman Hi Desertman.There is currently an outage in the area. Our technicians are working as possible to fix the fiber cut in order to restore services. I apologize for any inconvenience that this has caused. Services should be restored soon. - Lisa, Cox Support Forums Moderator.