Forum Discussion

Andrew_Wees's avatar
Andrew_Wees
Contributor III
5 years ago

no sound on one channel

CMT Music channel 269 in  the Omaha are has video, butt no sound all other channels are fine
Allan's avatar
Allan
Moderator
5 years ago
Hello Andrew. Is this happening with all tvs in the home? Also, is this happening with all programming on that channel? -Allan Cox Support Forums Moderator.
  • Andrew_Wees's avatar
    Andrew_Wees
    Contributor III
    5 years ago

    yes both tv's using Tivo's  and only  thhe one channel 

    • KevinM2's avatar
      KevinM2
      Former Moderator
      5 years ago

      Hi Andrew, thank you for bringing this to our attention, and this case is currently being escalated now. -Kevin M. Cox Support Forum Moderator 

    • KevinM2's avatar
      KevinM2
      Former Moderator
      5 years ago
      Hi Andrew, our records indicate this issue has now been corrected. -Kevin M. Cox Support Forum Moderator
      • Andrew_Wees's avatar
        Andrew_Wees
        Contributor III
        5 years ago

        yes  sound has returned