I just reset all 3 of my cable boxes and finally have sound from CNN.
Audio and/or video issues for specific channels can be caused by a weak mainline signal or faulty equipment that affects those channel frequencies. If you have Cox Complete Care, schedule a tech visit to check your signal. If your dropline connects to the mainline at a pole, be sure to request a tech with a long ladder. Ask the tech to check your signal at the tap. If possible, schedule the visit during a time when the issue occurs most often. If you don't have CCC, Cox may charge for a service call if no issue is found with their signal or equipment.
