Forum Discussion

Aaronpacheco's avatar
Aaronpacheco
New Contributor
4 years ago

No audio for Nick Jr ch 106 in Arizona

Hello, why is there no audio for only one channel, Nick Jr 106?

I power cycled the box. I reset SAP. Neither worked. Oddly enough even the DVR audio for nick jr is not working. 

  • SharonL's avatar
    SharonL
    Former Moderator
    4 years ago
    Hello,

    Thank you for reaching out to the Social Media Team. Can you tell me is this happening on all your cable receivers? Can you please check the connections between your Cable Receiver and your TV www.cox.com/.../helpful-tips-for-audio-problems.html Please let us know if you need any additional assistance.

    Thank you.

    Sharon
    Cox Support Forum Moderator
  • CurtB's avatar
    CurtB
    Valued Contributor III
    4 years ago

    Did the one channel continue to have no audio?  If the issue occurred for only one channel, then it may have been technical difficulties at the network for that channel (not Cox). 

    Oddly enough even the DVR audio for nick jr is not working. 

    If a channel's signal has no audio, then a DVR recording of that channel during that time will have no audio.