Forum Discussion

TigVI's avatar
TigVI
New Contributor
8 years ago

New voice-activated control can't manage volume on Boston Acoustic soundbar.

The box has been buggy with problems such as no DVR access, failure to record programs and, worst of all, unable to load any channels until a long service call fised this issue via several hard reset...
Voice activated remote
DustinP's avatar
DustinP
Moderator
8 years ago
TigVI,

Have you unpaired the Cox Remote to your devices, then re-paired to see if this will help? This may clear any sort of programming issue and help.

Here's a helpful link to the XR-11 Voice Remote: https://www.cox.com/residential/support/contour-2-xr11-voice-remote.html