New voice-activated control can't manage volume on Boston Acoustic soundbar.
The box has been buggy with problems such as no DVR access, failure to record programs and, worst of all, unable to load any channels until a long service call fised this issue via several hard resets The Tech who installed the box couldn't get the remote to manage the volume on my Boston Acoustic soundbar. I have to use my old Cox remote for volume control and the new for everything else.