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BuggNelms's avatar
BuggNelms
New Contributor
5 years ago

New Contour Box

I picked up my new Contour box at 10:00am this morning.  Attempted to hook it up and watch TV at 1230pm.  It is not working.   Was this too soon?  Does someone have to come out and climb the pole like before

  • bearone2's avatar
    bearone2
    Contributor III

    the "how-to" info that accompanies the new unit says, "can take a while" for setup.

    when finished, you'll get a congratulations page plus asked login/pw for wifi!

    • Bruce's avatar
      Bruce
      Honored Contributor III

      WiFi?  Why would a Contour box need WiFi?

      • bearone2's avatar
        bearone2
        Contributor III

        depends, i kept getting a message on my tv, that my samsung couldn't connect to samsung for an update because no wifi.

        i had to use the actual tv controller/settings/connections/??? to change from hdmi to wireless.for samsung updates.

        i've heard some comments here that netflix + other entities need wifi.

  • Bruce's avatar
    Bruce
    Honored Contributor III

    The Contour box should register and authenticate itself with Cox.  Have you ever used the coax outlet on the wall for cable service before?