jeri_g
2 years agoNew Contributor II
New Contour Box - Black Screen with Prime, Max, Apple
Hello,...just replaced my contour box and everything works, except streaming apps. I can access, sign in, and select a video, but get a black screen.
I cleared the locally stored memory, refreshed the system setting, and still have the same problem.
I am hoping for a setting I overlooked so I don't have to go back again to swap out the box. The previous box wouldn't boot.
Thanks, all
Hi and thanks. I replaced the cable box and the new one resolved the problem. Must be a firmware or software issue with the box. All set now