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jeri_g's avatar
jeri_g
New Contributor III
2 years ago

New Contour Box - Black Screen with Prime, Max, Apple

Hello,...just replaced my contour box and everything works, except streaming apps.  I can access, sign in, and select a video, but get a black screen.   I cleared the locally stored memory,  refresh...
  • jeri_g's avatar
    2 years ago

    Hi and thanks.  I replaced the cable box and the new one resolved the problem.  Must be a firmware or software issue with the box.  All set now