Forum Discussion

Sandmhayes's avatar
New Contributor
6 years ago

Netflix shows will not play

  • As of today July 26th Netflix will not play from the set-top box. When will the issue be fixed  

1 Reply

  • Sandmhayes,

    There was an outage, which has since been resolved. Please try resetting the the Netflix app using the following steps:
    Press contour on remote
    Go to apps and press okay
    Highlight netflix
    Press the letter A on your remote
    It will show you the choice to reset your netflix
    Highlight it and press okay

    -ColleenD. Cox Support Forums Moderator