Forum Discussion

not_important's avatar
not_important
New Contributor II
2 months ago

music channels

why do music choice channels sputter almost all the time?  anyone else have this issue?  it seems other channels are fine but music is always messed up.

 

    • Allan's avatar
      Allan
      Moderator

      Hello. If you are having issues with the channels, I recommend unplugging the power to the box for 2 mins and then plug it back up. If that does not help, I recommend sending us an email with your full name, address, and a brief description of the issue to cox.help@cox.com 

      • rich2's avatar
        rich2
        New Contributor II

        Same issue. Unplugging did not resolve.  Reported to Cox help.

        Richard Ehlke