Forum Discussion

GA3's avatar
GA3
New Contributor
4 years ago

MOCA Keeps Turning Off

The MOCA feature of my panoramic WIFI continually disables which takes down both my wireless cable boxes.  I have to log in the back end of the system continually and enable it.  Why does this keep turning off?  And without it, why will my wireless TV boxes not work?

2 Replies

  • CrystalS's avatar
    CrystalS
    Former Moderator
    Hello GA3, this appears as if you may need someone to look into your account. We would definitely be able to assist you with this. Please reach us on Twitter at @CoxHelp, visit us on Facebook, or email us at cox.help@cox.com. -Crystal
    • GA3's avatar
      GA3
      New Contributor

      Thank you.  Very frustrating.  I have to enable it 2-3 times a day.  I will reach out now.