MOCA automatically disables itself daily
MOCA worked perfectly since the start of our upgraded service in August until about a week ago. It then disabled itself for some reason. After reenabling it, it only disabled itself again the next ...
Forum Discussion
@CoxHelp on twitter gave me an unsatisfying answer of "MOCA should not be enabled if you only have the Contour stream player". I don't understand why this is the case since it has worked fine for several months, and we initiated no change to our account or service.
How do I keep MOCA enabled and working as it had been from the start of our service until last week, without paying more than what we originally signed up for, or doing anything extra?
