Forum Discussion

Mccallumsj's avatar
Mccallumsj
Visitor
14 hours ago

Long time member

Over 20 years with Cox and the last 12 months have been a continual PIA. No service, partial service, intermediate service, frozen picture service, garbled sound service…..need I go on. For over 10 hours straight today my App tells me there is no problem in my area…Just wish my TV could get that message. I’ve resorted to listening my old radio, lol. Unable to reach a human contact, ridiculous App for attempting contact with appropriate people, few scattered land offices for personal contact etc. why do I continue using Cox? The lesser of only three choices in my area. 

    • SharielH's avatar
      SharielH
      Moderator
      2 hours ago

      Mccallumsj, I am sorry this has been your experience. We'd like to help. Please send us an email to Cox.Help@Cox.Com with your full name, address and a link to this forum for assistance.