"Live" Streaming of extended channels (CNN, FOX Sports, CNBC, MSNBC, etc.) broken. Log in "credentials" cannot be verified with provider.
Not my acct., not my computer, nothing else has changed.
Channels display fine on TV box.
Same! No apps work for video on demand for me either!!
Spoke with Zachary in IT. He raised an Escalation Ticket and the problem was fixed. Kudos to Zachary.
We are having a similar problem with any NBC network streams. I've been on hold for over 60 minutes with Cox Customer Service. Has anyone been able to resolve this?
9:33a Pacific, looks as tho they've repaired error. Was able to log into MSNBC and CNN 'Live' program stream via acct certificate verification on those sites. 👍
I just connected with Customer Service. They believe, but could not confirm (!), that the NBC network has stopped sending the network feed to Cox. They said they had no way of confirming this and that I would have to contact the broadcaster (!!!) I asked if I could talk to someone who could confirm that NBC had done this. I'm now on hold with the COX IT department. Arrrgghhh!
Same here. In Oklahoma City and can't log into CNN, MSNBC, etc. Says it can't verify the provider.
