Issues with Sound cutting out for a couple seconds.
Hello, I have contacted support, had technicians out to the house, but the issue persists. Tech said that there was a problem in the neighborhood, but nothing has been done about it. Tired of waiting on the phone, or worse, with chat. Can anyone give a timeline when the "problem in the neighborhood" will be corrected? I am in the South River Oaks subdivision in Baton Rouge. On all the channels I watch, on both Contour boxes, sometimes the sound will just cut out of a couple of seconds, then come back. It's not my equipment as I can stream and watch DVDs/Blu-rays with no issues, and the tech stated that it was the Cox equipment in my home. Please help.