Forum Discussion
BrianM
5 years agoModerator
Did you also check the cable line to make sure it was still tight on both ends? Also, if there is a cable splitter on this line you may want to temporarily remove it to see if there is any improvement. Short of that, it sounds like there might be a signal issue impacting this box and will likely need a technician out. You can send us an email to cox.help@cox.com with a link to this thread and your home address to setup an appointment if needed.
Brian
Cox Support Forum Moderator
Brian
Cox Support Forum Moderator
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