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LTA0916
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I have STARZ included in my subscription and why is it I can't access STARZ ENCORE FAMILY? Also, why can't access the new HALLMARK DRAMA? Do I have to subscribe to these 2 channels? Please Advise. Thank you.

Dear Sir/Madam:

I have STARZ included in my subscription and why is it I can't access STARZ ENCORE FAMILY?  Also, why can't access the new HALLMARK DRAMA?  Do I have to subscribe to these 2 channels?

Please Advise and email me the response to my questions.  My email is included below my name.  Thank you.

Respectfully,

Lydia T Alvarez

1 Reply

  • Hi LTA0916, Hallmark Drama HD (channel 1344) and STARZ ENCORE Family (channel 1345) are both in the Variety Pak of channels. -Becky, Cox Support Forums Moderator