Hi JRR, episode 20 of "Designated Survivor" is available in the Contour 2 On Demand menu. Try the following steps:
1. Press and hold the blue microphone button on your Contour 2 remote control and say, “Designated Survivor.”
2. Contour 2 will display a background of the show, with the Episode list already highlighted.
3. Press the OK button on your remote to open the episode list.
4. Scroll down to highlight Episode 20 and press the OK button again.
Note: You may see Episode 20 listed twice; one labeled “On Demand" and the other labeled “DVR”.
5. Highlight the version of Episode 20 labeled “On Demand". The “Watch” button will highlight.
6. Press the OK button on your remote to begin watching Episode 20 in On Demand.
Please let us know if this works! -Becky, Cox Support Forums Moderator
