Forum Discussion
KevinM2
7 years agoFormer Moderator
Hi Sethm1, what type of issues are you having with the Contour 2 remote?
The "A" button cannot be reprogrammed to include favorites, however, one way to access favorites is by pressing the Guide button twice on the remote.
www.cox.com/.../managing-contour-2-saved-favorites.html
Channels cannot be hidden on the Contour 2 system. The Contour 2 DVR system is a whole home networking system. Because of this, the system will not work alongside Contour 1. Meaning, when you upgraded to the Contour 2 system, all of the boxes had to be upgraded to the new platform so the receivers can properly communicate with each other.
www.cox.com/.../dvr.html
We hope that you'll find the two above articles useful.
-Kevin M. Cox Support Forum Moderator
The "A" button cannot be reprogrammed to include favorites, however, one way to access favorites is by pressing the Guide button twice on the remote.
www.cox.com/.../managing-contour-2-saved-favorites.html
Channels cannot be hidden on the Contour 2 system. The Contour 2 DVR system is a whole home networking system. Because of this, the system will not work alongside Contour 1. Meaning, when you upgraded to the Contour 2 system, all of the boxes had to be upgraded to the new platform so the receivers can properly communicate with each other.
www.cox.com/.../dvr.html
We hope that you'll find the two above articles useful.
-Kevin M. Cox Support Forum Moderator
sethm1
7 years agoContributor
Yes, know how to access Favorites thru the guide, yes understood why even though my box was fine that my wifes - which by the way has been replaced 3 times in the last month or so and that many of her shows did not record - had to be replaced and therefore both had to be replaced. Its hard to fathom that there is no short cut with just simply accessing the Favorites - let alone just MY favorites. Not everyone wants two or more boxes to communicate with eachother. Sure hope Cox has a better system and box planned for 2019. This one size fits all and craming down our throats, just tells me Cox does not care about its customers. Sorry for the rant.
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