Forum Discussion

FeatureLock18's avatar
FeatureLock18
New Contributor
7 years ago

How to clear the On-demand recently viewed list...

OK, so I've exhausted my searches looking for this answer and there appears to be none.  Most all of the information is 2-3 years old and it looks like most inquiries were given up.  Not surprising there's been no advancement on this particular request or function.  I've seen excuses like 'this is proprietary information' or 'we'll forward that to the tech department'.  Ha, ha, ha.  In my opinion they appear to be raking us over the coals in costs and we're paying it, so why would they want to change anything.  The other issue is the proprietary joke.  Yeah, right.  They probably hired some Chinese whiz kid for $50 to write the programming and now they won't pay $60 for the upgrade.  This whole thing is probably also tied to the 3-5 second picture and sound freeze I get several times an hour on any channel and any box.

As a master mechanic I'd really like the opportunity to fix their cars the same way.

  • CarolLM's avatar
    CarolLM
    Former Moderator
    7 years ago
    Hi, at this time there is no way to delete or remove any previously viewed content. As the previously viewed list grows, the older viewed items will eventually roll-off. Hopefully, in the future there may be an update that allows customers to delete those titles or for them to auto-delete after a certain time frame, but not right now. - Carol
    • MadEddie's avatar
      MadEddie
      New Contributor II
      3 months ago

      7 years ago and there's still no progress. Amazing.

  • CurtB's avatar
    CurtB
    Honored Contributor
    3 months ago

    Cox uses leased software for TV platforms.  They have no control over feature changes.  What you see is what you get.  But, based on the moderator's reply from 7 years ago, the obvious solution to clear an entry you don't want someone else to see would be to open and close enough other programs to clear that one.  If someone determines how many entries it takes to clear the oldest one, post that.