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JEK1024's avatar
JEK1024
New Contributor
5 years ago

How do I get rid of old devices from list?

We've had to trade out cable boxes 2 times, but the old ones remain in the "Saved / Recordings / Recorded On" device list. I cannot find any way to refresh that list so only the current, active, devices show up on the pulldown list.  Anyone know how to do this?

1 Reply

  • XavierB's avatar
    XavierB
    Former Moderator
    Hi Jek1024,

    Thank you for reaching out to us. We would need to take a closer look at your account. Could you email us your account details to cox.help@cox.com?

    -Xavier