Forum Discussion

CJL's avatar
CJL
New Contributor
6 years ago

how do I cancel my account

I have had an account for a little over three months and my service is the worse I have had in over 25 years of using cable.  I want out.  

1 Reply

  • Hi CJL,

    We would hate for you to cancel your account before we’ve had an opportunity to look into the issues you’re experiencing. We will need some information from you in order to investigate. You can reach out to us on our Facebook page (www.facebook.com/coxcommunications), our Twitter handle (www.twitter.com/coxhelp), or email at cox.help@cox.com with this post, your full name, complete address, and details of your issues.

    Maria L.
    Cox Support Forum Moderator