Thanks for reaching out to us through Cox Forums. I was able to duplicate the issue with HGTV On Demand listing locally on our Contour receiver. It appears the HGTV shows/programs are unavailable as well when doing a search for the title as well. I’ve submitted a ticket to our OnDemand Content team to investigate. We will follow up once we receive feedback.
THANK YOU for looking into this. I finally feel like Cox is responding pro-actively to my complaint. The last Cox rep I spoke to by phone told me I had to call HGTV myself and gave me their #. This last recommendation - coupled with the previous "be patient and wait for it to fix itself" diagnosis - surely didn't make this 30+ year customer feel valued. I, too, tried to title search several of the HGTV shows with no success. I look forward to hearing your follow-up - but mostly to seeing this On Demand access issue fixed. Thank you again.
Reaching out again regarding HGTV On Demand issues: Specifically asking why the following "Windy City Rehab" issues are not available: Historical Pain or Economic Gain aired 2/19, Fire Sale Fail to Dream aired 2/26, and Roof Raising Race for Space aired 3/5. All the other Windy City Rehab episodes which have aired are accessible - - so would like to be able to view these missing three. Thank you.
Looks like the OnDemand Content Team worked their magic. Now seeing an expanded (alpha) menu option under the HGTV network OnDemand menu - with all the HGTV show options now accessible. Thank you for fixing the problem!!!