Forum Discussion

Haugenr's avatar
Haugenr
New Contributor
7 years ago

HD channels

I use to be able to hit 7 in the remote and it took me to 2007 and now it doesn't. How can I fix this? 

  • JonathanJ's avatar
    JonathanJ
    Former Moderator
    @Haugenr

    As of 6/5/18 SD/HD channels are dual map which is the reason it's going to channel 7. When channel 7 appears it should be in HD.

    Cox support moderator
    Jonathan J
    • Ed_Head's avatar
      Ed_Head
      Contributor II

      Why doesn't this mapping work in San Diego? I have cablecard and contour 1 (the old box).

      • Andrew_Wees's avatar
        Andrew_Wees
        Contributor III

        it's hopefully rolling out to everyone  Omaha just had it done or is in the process of doing it.  it's for cox hardware only if you have a TiVo with cable card the hd channel is still in the same location