Forum Discussion

Lance_bozarth's avatar
Lance_bozarth
New Contributor
6 years ago

HBO go sign in

I have subscribed to HBO through my cable. I just recently bought a tablet  and tried to sign in using the HBO go app. I used my primary account sign in and it says it doesn't recognize my username. So now I cannot utilize the app until I can get this cleared up. 

  • ColleenD's avatar
    ColleenD
    Moderator
    6 years ago
    Lance,

    Bruce is correct in suggesting you follow the instructions for first time sign-in. You definitely want to make sure your HBO ID (which is separate from your Cox ID) is configured. After you picked your provider you should have been directed to the Cox log in page. Were you able to sign in there?

    Colleen D.
    Cox Forums Moderator