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1896mckinley's avatar
1896mckinley
New Contributor
5 years ago

Harmony remote not[picking up the Cox Cable box

Our new Harmony companion Smart remote does not recognize the Cox Cable box   model # C14742HDDDDDREC.

Any suggestions ???

1 Reply

  • KevinM2's avatar
    KevinM2
    Former Moderator
    @1896mckinley Hello, can you please provide the model name of the remote? Also, here is the contact information for Logitech, to reach out to them directly:

    Main: 510-795-8500
    Support: 702-269-3457
    Automated Support: 800-231-7717 (Option #4) (24hr / 7 day)
    Hotline: 702-269-3457
    Fax: 800-245-0000

    www.logitech.com

    -Kevin M. Cox Support Forum Moderator