I've noticed recent glitches with Contour and Caller ID.
Contour. When I turn on my TV, Contour no longer tunes to the last channel I was watching. For example, before I go to bed, I first tune to a specific cable news station before turning off the TV. Since Cox got rid of the option for a power-on station with Contour, this is my digital-age workaround.
Instead of the last channel I was watching, Contour tunes to the next to the last channel I was watching. For example, if I was watching Comedy Central and decided to go to bed, I first tune to the news station and then turn off my TV. The next morning, Contour tunes to Comedy Central. In addition to this "power-on" glitch, Contour also puts 2 icons (channel logos) for Comedy Central in the Last Watch section of Contour.
Caller ID. Cox no longer passes Caller ID info to my telephone. Caller ID info appears on my TV but not on the display of my telephones.
Did you "improve" something again?