Glitchy Software
I've noticed recent glitches with Contour and Caller ID.
Contour. When I turn on my TV, Contour no longer tunes to the last channel I was watching. For example, before I go to bed, I first tune t...
Forum Discussion
It's not a defective receiver, which I'll presume you meant there's a probability of an issue with its hardware. It's a software glitch. This bug has been happening since Release Version 105.1.1 dated 12 Nov 19.
Before the Caller ID glitch, I hadn't changed any settings on my phone system(s). The Caller ID info just stopped working. All my landline telephones are from the same manufacturer because it's 1 base unit and 2 remote handsets in cradles.
I also have a call blocker and it too stopped receiving the Caller ID info. When I get a call, the call blocker just displays "N/A" because the data is not there. I have to log into my Cox account to see who called. Therefore, I have 2 separate platforms from 2 separate manufacturers not receiving Caller ID.
Hello Bruce,
Please confirm how your equipment is set up for the phone service. You state you have a call blocker also. Is this a separate device connected to your telephony modem?
Please confirm how your equipment is set up for the phone service. You state you have a call blocker also. Is this a separate device connected to your telephony modem?
It's not really an involved setup: Primary feed connected to TM3402a; TM3402a connected to telephone wall-jack; (2) telephones connected to wall-jacks and call-blocker connected to wall-jack.
All my telephony devices received Caller ID info until last week. I haven't reconfigured anything on my end, so something changed with the Cox service. New protocol?
